High Performing Business – Service – Stepping Up to the Plate

Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT Being in service is a privlege of the capable  – think about it – who wants someone incompetent attempting to be of service?   Yet it is more than just an alignment of capabilities  to best serve others, it is also about taking on the responsibilities that are yours […]

High Performance Business Need vs Want – Service

Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT Years ago a good friend told me people go where they are needed and stay where they are wanted.  I’ve realized while there are many places I’m needed, there are far fewer where I’m truly wanted.  I’ve found time and time again, I’m best able to serve those who

High Performing Business – Influence – Trust and Transparency

Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT I was watching a TED talk on block chain technology (the engine behind Bitcoin) and am fascinated how we create systems to increase our ability to trust those processes we need to conduct our lives.  It seems trust is in short supply these days from our political candidates, to

High Performing Business – Influence – Information Diet

Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT In the news lately there has been much complaint how little attention main stream media gave to the floods in Louisiana. This has spurred much conversation with my peers about how many of us have become numb to the “news,”  just curating only the information we wish to receive.

High Performing Business – Influence – Building Bridges

Michelle LaBrosse, PMP, CCPM, PMI-ACP, RYT As I contemplate this topic of building bridges, I wonder if we are living in increasingly divisive, and polarized times or is that how I am perceiving the information coming at me from a variety of news sources?  The only reason you need to build a bridge is to

High Performing Business – Influence – Good Cheer

  Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT Yesterday was cleaning service day out here at the Alaska Research Garden.  I had a couple cheetah staff visiting, so we went into town while the cleaning service was over.  I didn’t stick around to supervise (and really who wants to supervise the cleaning service anyhow?) While we

High Performing Business – Influence – Stories

Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT “Those who tell the stories, rule society,” Plato. One of the many things I love about running Cheetah Learning are the success  stories we hear from our students.  What I love even more is how we are simply the conduit for our students to find their own way to

High Performing Business – Influence – Attention Intention

Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT About a decade ago, I kicked off a conference for a group of 5000 project managers at a large telecommunications company.  Before the conference, as a way to prepare for the presentation, I had the project managers participate in a short survey on how effective they felt in their

High Performing Business – Quality – Fitness for Use

Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT There are many reasons over the years I’ve spent more and more time in Alaska, but the main reason is just learning to live in a small remote Alaskan town helps me develop perspectve on what is really important.  And it’s most certainly not the luxury items often deemed

High Performing Business – Quality – Listen

Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT   Creating a quality experience for another in any realm is all about listening to them.  When through your actions, people are able to meet their needs, they feel heard, seen and acknowledged.  This is the higher level of “listening.”  Sometimes, though people do not even know they have

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